Return & Exchange Policy – Amkinah Nursery
- Live Plants: Exchanges are accepted within 7 days of delivery if plants arrive damaged, defective, or incorrect. Live plants, seeds, and soil are non-returnable except in these cases.
- Other Products: Returns and exchanges are accepted within 7 days if products are unused and in their original condition.
- Damage After Delivery: Damage caused by improper use or inadequate plant care is not covered.
- Shipping Costs: Amkinah covers shipping costs for defective, damaged, or incorrect orders. Customers cover costs in other cases.
- Refunds: Refunds are issued through the original payment method, subject to bank or payment provider processing times.
- Returns & Exchanges: Contact us via WhatsApp at +966598260805, providing your order number and photos if the product is damaged.
This policy is subject to applicable consumer protection laws and regulations in Saudi Arabia.
